Acquire has this feature called Co-browsing which is unique in its sense, as it allows an agent to browse the session with the customer so that he/she can get the desired product/services on their website to purchase.
To use Cobrowse in your own app, you'll need to add our Native SDKs. We've made this as simple as possible, with just a few lines of code.
Once the Native SDKs are added to your app, everything else is done through our web dashboard in any browser - no plugins or installs needed.
If you want to customize cobrowse settings then you can use our CobrowseBuilder class.
setMAX_UPDATE_TIME(long MAX_UPDATE_TIME) :
/*** Default Value - 1000L** @param MAX_UPDATE_TIME - set the time of sending frames when screen is idle*/
setMIN_UPDATE_TIME(long MIN_UPDATE_TIME) :
/*** Default Value - 400L** @param MIN_UPDATE_TIME - This is the minimum interval for sending screenshots*/
setBITMAP_QUALITY (int BITMAP_QUALITY) :
/*** Default is quality is set to 10** @param BITMAP_QUALITY - Set Screen shot quality ranges from 1-100*/
setCoBrowseCODE(String coBrowseCODE) :
/*** By default this is the automated random number* @param coBrowseCODE - Pass any Alpha-numeric value in form of String*/
setHideStopButton(boolean hideStopButton) :
/*** After session is connected you can choose to show our stop button or not* @param hideStopButton - Pass true to hide the stop button.*/
setConfirmStop(boolean enable) :
/*** You can enable/disable our confirmation dialog* @param enable - Pass true to show prompt on end session call*/
CoBrowse cobrowse = new CoBrowse.CobrowseBuilder().setConfirmStop(false).setBITMAP_QUALITY(10).build();
And then pass it to initCobrowse method :
AcquireApp.initCobrowse(Application, [Your Account Id],cobrowse);
After initialization you can use both events callbacks :
To get full understanding of all delegates click here.