Getting Start iOS

Last updated 22 days ago

To start using AcquireIO in your project, add one of the following lines to your Podfile according to the version which you wish to integrate.

Integration using Cocoapods

pod 'AcquireIO' # For normal version

And run pod install or pod update to refresh your cocoapods dependencies.

Manual Integration

Get the latest SDK zip

Download the latest for the AcquireIO iOS SDK.

The zip file AcquireIO.framework contains




AcquireIO main API header file


Support API methods header file


AcquireIO swift library for use Socket connection


Sound file for agent call ringtone


Sound file for agent message alert ringtone


Folder containing theme configuration to match the design of your app

Add the latest stable SDK

Add the latest stable SDK release to your project

  • Unzip the SDK & drag-drop acquireIO.framework files into your Xcode project.

  • In Build Phases, verify that AcquireIO.framework is in the Link Binary with Libraries and the AcquireIO resources are in Copy Bundle Resources

  • Add the following frameworks to Link Binary with Libraries -

    • CoreFoundation

    • CoreGraphics

    • QuartzCore

    • UIKit

Explanation: The AcquireIO SDK uses background mode Audio for when you are video/voice call to agent/visitor. If you have not enable then background voice will not work. When the UIBackgroundModes key contains the audio value, the system’s media frameworks automatically prevent the corresponding app from being suspended when it moves to the background. Go to Project/Targets -> Capabilities -> Background Modes -> Audio, AirPlay (Check)

For xcode 8 or later:

  1. Go to Project/Targets -> [Project Name] -> Build Settings.


  3. click the right of Debug, and selected 'Other', input "$(inherited)"

  4. do same with 'Release' and install your pod

In iOS 10, Before you access privacy-sensitive data like Camera, Microphone, and so on, you must ask for the authorization, or your app will crash when you access them.

Open the file in your project named info.plist, right click it, opening as Source Code, paste this code below to it. Or you can open info.plist as Property List by default, click the add button, Xcode will give you the suggest completions while typing Privacy - with the help of keyboard and

Remember to write your description why you ask for this authorization, between <string> and </string>, or your app will be rejected by apple:

<!-- Allow Camera -->
<string>$(PRODUCT_NAME) use camera for video chat</string>
<!-- Allow Microphone -->
<string>$(PRODUCT_NAME) use microphone for voice chat</string>
<!-- Allow Photo Library -->
<string>$(PRODUCT_NAME) send photo/video to agent</string>