Get Suggestion

Last updated 2 months ago

Knowledge Base Get Suggestion API

Knowledge Base Get Suggestion API in you can show data records searching by user question related article.

Parameter

Type

Path

https://app.acquire.io/chatbot/api/get-suggestion

Method

POST

Content-type

application/x-www-form-urlencoded

Body(urlencoded)

Parameter

Type

account_id

[YOUR_ACCOUNT_ID]

search_txt

how operating hours can be setup

rec_no

2

Response JSON Format

{
"success": true,
"error": null,
"data": [
{
"article_id": [ARTICLE_ID],
"question": "Voip (how to buy number, top up, setup, charges)",
"slug": "voip-how-to-buy-number-top-up-setup-charges",
"answer": "<p>1. To Call a customer via VoIP you need to click on the people tab and then green call icon......</p>"
},
{
"article_id": [ARTICLE_ID],
"question": "how chat shortcut works?",
"slug": "setup-shortcut",
"answer": "<p>Shortcuts are used during a chat to increase the productivity of agents by filling in the frequently used clauses and sentences...........</p>"
}
]
}
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