Co browsing

Acquire live chat dashboard gives your team leader an overview of agent activity at any given time.

Co browsing

Parameter

Value

Path

https://app.acquire.io/api/analytics/general/co-browse

Method

POST

Authorization

Bearer [YOUR_API_AUTH_TOKEN]

Content-type

application/x-www-form-urlencoded

Body

Parameter

Value

timezone

Europe/London

date_start

2018-08-25 00:00:00

date_end

2018-09-3 23:59:59

filter_type

today

Response JSON

{
"success": true,
"error": null,
"data": {
"chat_date": [
"12 AM",
"01 AM",
"02 AM",
"03 AM",
"04 AM",
"05 AM",
"06 AM",
"07 AM",
"08 AM",
"09 AM",
"10 AM",
"11 AM",
"12 PM",
"01 PM",
"02 PM",
"03 PM",
"04 PM",
"05 PM",
"06 PM",
"07 PM",
"08 PM",
"09 PM",
"10 PM",
"11 PM"
],
"total_session": [
0,
0,
1,
0,
0,
0,
1,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"page_visited": [
0,
0,
1,
0,
0,
0,
1,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"average_time": [
0,
0,
10.41,
0,
0,
0,
0.51,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"total_time": [
0,
0,
641,
0,
0,
0,
51,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
}
}