Email

Track email metrics including response times and reader activity.

get
All Email Overview

https://{{account_id}}.acquire.io/api/v1/analytics/mail/all-email-overview
Request
Response
Request
Headers
Authorization
required
string
Bearer ***YOUR_API_KEY***
Query Parameters
start_date
required
string
Date From (Date format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 00:00:00)
end_date
required
string
Date End (Date Format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 23:59:59)
offset
optional
string
This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 for particular timezone. Default is +00:00
output
optional
string
json or csv
Response
200: OK
{
"data": {
"allEmailOverview": {
"data": {
"graphRow": {
"labels": [
"16 Mar 2020",
"16 Apr 2020",
"16 May 2020",
"16 Jun 2020",
"16 Jul 2020",
"16 Aug 2020",
"16 Sep 2020",
"16 Oct 2020",
"16 Nov 2020",
"16 Dec 2020",
"16 Jan 2021",
"16 Feb 2021",
"16 Mar 2021"
],
"totalEmails": [
0,
0,
0,
0,
0,
0,
4,
16,
43,
5,
5,
1,
0
],
"totalEmailsSent": [
0,
0,
0,
0,
0,
0,
4,
8,
25,
4,
3,
1,
0
],
"totalEmailsReceived": [
0,
0,
0,
0,
0,
0,
0,
8,
18,
1,
2,
0,
0
],
"averageResponseTime": [
0,
0,
0,
0,
0,
0,
0,
13,
848.2727,
0,
66673.5,
0,
0
]
},
"summary": {
"totalEmails": {
"current": 74,
"previous": 0,
"info": "All emails received and sent by your team."
},
"totalEmailsSent": {
"current": 45,
"previous": 0
},
"totalEmailsReceived": {
"current": 29,
"previous": 0
},
"averageResponseTime": {
"current": 4345.342857142857,
"previous": null
},
"averageRating": {
"current": 0,
"previous": 0
}
}
},
"success": true,
"output": "json"
}

get
Activity

https://{{account_id}}.acquire.io/api/v1/analytics/mail/email-activity
Request
Response
Request
Headers
Authorization
required
string
Bearer ***YOUR_API_KEY***
Query Parameters
start_date
required
string
Date From (Date format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 00:00:00)
end_date
required
string
Date End (Date Format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 23:59:59)
offset
optional
string
This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 for particular timezone. Default is +00:00
output
optional
string
json or csv
Response
200: OK
{
"data": {
"emailActivity": {
"data": {
"graphRow": {
"labels": [
"03 PM",
"04 PM",
"05 PM",
"06 PM",
"07 PM",
"08 PM",
"09 PM",
"10 PM",
"11 PM",
"12 AM",
"01 AM",
"02 AM",
"03 AM",
"04 AM",
"05 AM",
"06 AM",
"07 AM",
"08 AM",
"09 AM",
"10 AM",
"11 AM",
"12 PM",
"01 PM",
"02 PM"
],
"totalMailRead": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"totalMailUnread": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"totalMailDelivered": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"totalMailReplied": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"totalMailBounced": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
},
"summary": {
"totalMailRead": {
"current": 0,
"previous": 0
},
"totalMailUnread": {
"current": 0,
"previous": 0
},
"totalMailDelivered": {
"current": 0,
"previous": 0
},
"totalMailReplied": {
"current": 0,
"previous": 0
},
"totalMailBounced": {
"current": 0,
"previous": 0
}
}
},
"success": true,
"output": "json"
}
}
}

get
Busiest Periods for Email

https://{{account_id}}.acquire.io/api/v1/analytics/mail/all-email-overview
Time frames with the most emails sent and received.
Request
Response
Request
Headers
Authorization
required
string
Bearer ***YOUR_API_KEY***
Query Parameters
start_date
required
string
Date From (Date format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 00:00:00)
end_date
required
string
Date End (Date Format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 23:59:59)
offset
optional
string
This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 for particular timezone. Default is +00:00
output
optional
string
json or csv
Response
200: OK
{
"data": {
"busiestPeriodsEmail": {
"data": {
"graphRow": {
"data": [
{
"label": "03 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "04 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "05 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "06 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "07 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "08 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "09 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "10 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "11 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "12 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "01 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "02 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "03 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "04 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "05 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "06 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "07 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "08 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "09 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "10 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "11 AM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "12 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "01 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
},
{
"label": "02 PM",
"00 AM": 0,
"02 AM": 0,
"04 AM": 0,
"06 AM": 0,
"08 AM": 0,
"10 AM": 0,
"12 PM": 0,
"14 PM": 0,
"16 PM": 0,
"18 PM": 0,
"20 PM": 0,
"22 PM": 0
}
]
}
},
"success": true,
"output": "json"
}
}
}