> For the complete documentation index, see [llms.txt](https://developer.acquire.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.acquire.io/rest-apis/conversation.md).

# Conversation

A collection of threads is a group of messages. A conversation is a record of messages with a contact and agent(s).