# Conversation

- [Cases](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases.md): Any interaction with a contact creates a case in Acquire.
- [Messages](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1.md): Message threads are conversations between agents and contacts.
- [Retrieve a list of messages](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/list-messages.md): Retrieve a list of messages.
- [Retrieve a message](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/get.md): Get a single message based on its ID
- [Send a message](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/add.md): Add a new message via a channel
- [Update message](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/update.md): Update a message
- [Delete Message](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/messages-1/delete-message.md): Delete a message.
- [Case List](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/list.md): Retrieve a list of cases
- [Single Case](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/get.md): Retrieve a single case.
- [Create](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/create.md): Create a new case
- [Close Case](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/close-case.md): Close a case
- [Reopen Case](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/reopen-case.md): Reopen a close case.
- [Invite Agent](https://developer.acquire.io/rest-apis/conversation/conversation-or-cases/invite-agent.md): Invite an agent or department to a case.
- [Snooze](https://developer.acquire.io/rest-apis/conversation/snooze.md): Snooze allows the agent to remove the conversation from active view for a set time.
- [\[Under Construction\] Delete Snooze](https://developer.acquire.io/rest-apis/conversation/snooze/delete-snooze.md): Delete a specific Snooze
- [Create Snooze](https://developer.acquire.io/rest-apis/conversation/snooze/create-snooze.md): Create a snooze. A snooze can be created both at the contact level and case level.
- [Notes](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes.md): Notes are texts that are linked to case and contact objects.
- [List all notes](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/list.md): Retrieve all notes.
- [Retrieve a note](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/retrieve-a-note.md): Retrieve a single note.
- [Create](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/create.md): Create a note.
- [Add note message](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/note-message.md): Add a message to a note.
- [Delete note](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/delete-note.md): Delete a note
- [Retrieve note messages](https://developer.acquire.io/rest-apis/conversation/conversation-or-notes/retrieve-note-messages.md): Retrieve a list of note messages


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developer.acquire.io/rest-apis/conversation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.