Message

Acquire live chat dashboard gives your team leader an overview of agent activity at any given time.

Profile Message API in header parameter Authorization: Bearer [YOUR_API_AUTH_TOKEN], Content-Type : application/x-www-form-urlencoded and body parameter in thread_id, visitor_id, last_chat_id and key send.

Parameter

Value

Path

https://app.acquire.io/api/profile/lead/message

Method

POST

Authorization

Bearer [YOUR_API_AUTH_TOKEN]

Content-type

application/x-www-form-urlencoded

Body

Parameter

Value

thread_id

-1

visitor_id

61793

last_chat_id

106241

key

Response JSON

{
"success": true,
"error": null,
"data": {
"messages": [
{
"id": 944199,
"chat_id": 106241,
"account_id": 10719,
"sender_type": "agent",
"sender_id": 15416,
"type": "message",
"message": "Hello",
"date_created": "2018-07-23 13:45:50",
"seen": "seen",
"email_from": null,
"from": null,
"to": null,
"subject": null,
"body": null,
"cm_type": null,
"message_date": null,
"first_name": "Devid Klok",
"last_name": "",
"photo": "pp15337107338831.png",
"vd_name": "John Deo",
"vd_id": 61793,
"bot_name": null,
"bot_icon": null,
"parent_bot_name": null,
"parent_bot_icon": null,
"offline_chat": 0,
"user": {
"id": null,
"type": "agent",
"name": "Devid Klok",
"photo": "pp15337107338831.png"
},
"missed_chat": 0
},
{
"id": 944201,
"chat_id": 106241,
"account_id": 10719,
"sender_type": "visitor",
"sender_id": 61793,
"type": "message",
"message": "Hello",
"date_created": "2018-07-23 13:45:56",
"seen": "seen",
"email_from": null,
"from": null,
"to": null,
"subject": null,
"body": null,
"cm_type": null,
"message_date": null,
"first_name": null,
"last_name": null,
"photo": null,
"vd_name": "John Deo",
"vd_id": 61793,
"bot_name": null,
"bot_icon": null,
"parent_bot_name": null,
"parent_bot_icon": null,
"offline_chat": 0,
"user": {
"id": null,
"type": "visitor",
"name": "John Deo",
"photo": null
},
"missed_chat": 0
}
],
"co_browse": [],
"recording": [
"Welcome"
],
"query_seen": 0
}
}