Get Suggestion

Knowledge Base Get Suggestion API

Knowledge Base Get Suggestion API in you can show data records searching by user question related article.

Parameter	Type
Path	https://app.acquire.io/chatbot/api/get-suggestion
Method	POST
Content-type	application/x-www-form-urlencoded

Body(urlencoded)

Parameter	Type
account_id	[YOUR_ACCOUNT_ID]
search_txt	how operating hours can be setup
rec_no	2

Response JSON Format

{
    "success": true,
    "error": null,
    "data": [
        {
            "article_id": [ARTICLE_ID],
            "question": "Voip (how to buy number, top up, setup, charges)",
            "slug": "voip-how-to-buy-number-top-up-setup-charges",
            "answer": "<p>1. To Call a customer via VoIP you need to click on the people tab and then green call icon......</p>"
        },
        {
            "article_id": [ARTICLE_ID],
            "question": "how chat shortcut works?",
            "slug": "setup-shortcut",
            "answer": "<p>Shortcuts are used during a chat to increase the productivity of agents by filling in the frequently used clauses and sentences...........</p>"
        }
    ]
}