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  1. REST APIs
  2. Analytics

Co browsing

PreviousChat TagNextAgent

Last updated 5 years ago

Acquire live chat dashboard gives your team leader an overview of agent activity at any given time.

Co browsing

Parameter

Value

Path

https://app.acquire.io/api/analytics/general/co-browse

Method

POST

Authorization

Bearer [YOUR_API_AUTH_TOKEN]

Content-type

application/x-www-form-urlencoded

Body

Parameter

Value

timezone

Europe/London

date_start

2018-08-25 00:00:00

date_end

2018-09-3 23:59:59

filter_type

today

Response JSON

{
    "success": true,
    "error": null,
    "data": {
        "chat_date": [
            "12 AM",
            "01 AM",
            "02 AM",
            "03 AM",
            "04 AM",
            "05 AM",
            "06 AM",
            "07 AM",
            "08 AM",
            "09 AM",
            "10 AM",
            "11 AM",
            "12 PM",
            "01 PM",
            "02 PM",
            "03 PM",
            "04 PM",
            "05 PM",
            "06 PM",
            "07 PM",
            "08 PM",
            "09 PM",
            "10 PM",
            "11 PM"
        ],
        "total_session": [
            0,
            0,
            1,
            0,
            0,
            0,
            1,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
        ],
        "page_visited": [
            0,
            0,
            1,
            0,
            0,
            0,
            1,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
        ],
        "average_time": [
            0,
            0,
            10.41,
            0,
            0,
            0,
            0.51,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
        ],
        "total_time": [
            0,
            0,
            641,
            0,
            0,
            0,
            51,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
        ]
    }
}