> For the complete documentation index, see [llms.txt](https://developer.acquire.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.acquire.io/master/rest-apis/analytics/chat-tag.md).

# Chat Tag

Acquire live chat dashboard gives your team leader an overview of agent activity at any given time.

Chat Tag API body parameter in add your timezone, date start, date end and filter\_type. Filter Type in today, yesterday, daily, weekly and monthly parameter available.

**Chat Tag**

![](/files/-LNE46AApr-7YlxpDkS8)

| Parameter         | Value                                                   |
| ----------------- | ------------------------------------------------------- |
| **Path**          | <https://app.acquire.io/api/analytics/general/chat-tag> |
| **Method**        | POST                                                    |
| **Authorization** | Bearer \[YOUR\_API\_AUTH\_TOKEN]                        |
| **Content-type**  | application/x-www-form-urlencoded                       |

**Body**

| Parameter        | Value               |
| ---------------- | ------------------- |
| **timezone**     | Europe/London       |
| **date\_start**  | 2018-05-23 00:00:00 |
| **date\_end**    | 2018-07-18 23:59:59 |
| **filter\_type** | daily               |

**Response JSON**

```javascript

{
    "success": true,
    "error": null,
    "data": {
        "chat_tag": {
            "total": {
                "tag_name": [
                    "new customer (03 Sep)",
                    "new customer (03 Sep)",
                    "Support (03 Sep)",
                    "Support (03 Sep)",
                    "Existing customer  (03 Sep)",
                    "Support (03 Sep)",
                    "new customer (03 Sep)",
                    "Existing customer  (03 Sep)"
                ],
                "total_tag": [
                    2.7,
                    5.41,
                    2.7,
                    2.7,
                    13.51,
                    5.41,
                    8.11,
                    2.7
                ]
            }
        }
    }
}

```

**Sample Code**

{% tabs %}
{% tab title="PHP" %}

```javascript
 $curl = curl_init();

	curl_setopt_array($curl, array(
		CURLOPT_URL => "https://app.acquire.io/analytics/general/chat-tag",
		CURLOPT_RETURNTRANSFER => true,
		CURLOPT_ENCODING => "",
		CURLOPT_MAXREDIRS => 10,
		CURLOPT_TIMEOUT => 30,
		CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
		CURLOPT_CUSTOMREQUEST => "POST",
		CURLOPT_POSTFIELDS => "timezone=Europe%2FLondon&date_start=2018-05-23%2000%3A00%3A00&date_end=2018-07-18%2023%3A59%3A59&filter_type=",
		CURLOPT_HTTPHEADER => array(
			"Authorization: Bearer [YOUR_API_AUTH_TOKEN]",
			"Content-Type: application/x-www-form-urlencoded"
		),
	));

	$response = curl_exec($curl);
	$err = curl_error($curl);

	curl_close($curl);

	if ($err) {
		echo "cURL Error #:" . $err;
	} else {
		echo $response;
	}
```

{% endtab %}

{% tab title="Ruby" %}

```javascript
require 'uri'
	require 'net/http'

	url = URI("https://app.acquire.io/analytics/general/chat-tag")

	http = Net::HTTP.new(url.host, url.port)

	request = Net::HTTP::Post.new(url)
	request["Authorization"] = 'Bearer [YOUR_API_AUTH_TOKEN]'
	request["Content-Type"] = 'application/x-www-form-urlencoded'
	request.body = "timezone=Europe%2FLondon&date_start=2018-05-23%2000%3A00%3A00&date_end=2018-07-18%2023%3A59%3A59&filter_type="

	response = http.request(request)
	puts response.read_body
```

{% endtab %}

{% tab title="cURL" %}

```
curl --request POST \
		--url 'https://app.acquire.io/analytics/general/chat-tag' \
		--header 'Authorization: Bearer [YOUR_API_AUTH_TOKEN]' \
		--header 'Content-Type: application/x-www-form-urlencoded' \
		--data 'timezone=Europe%2FLondon&date_start=2018-05-23%2000%3A00%3A00&date_end=2018-07-18%2023%3A59%3A59&filter_type='
```

{% endtab %}

{% tab title="jQuery" %}

```javascript
var settings = {
	"async": true,
	"crossDomain": true,
	"url": "https://app.acquire.io/analytics/general/chat-tag",
	"method": "POST",
	"headers": {
		"Authorization": "Bearer [YOUR_API_AUTH_TOKEN]",
		"Content-Type": "application/x-www-form-urlencoded"
	},
	"data": {
		"timezone": "Europe/London",
		"date_start": "2018-05-23 00:00:00",
		"date_end": "2018-07-18 23:59:59"
	}
	}

	$.ajax(settings).done(function (response) {
		console.log(response);
	});
```

{% endtab %}

{% tab title="Python" %}

```javascript
import requests

		url = "https://app.acquire.io/analytics/general/chat-tag"

		payload = "timezone=Europe%2FLondon&date_start=2018-05-23%2000%3A00%3A00&date_end=2018-07-18%2023%3A59%3A59&filter_type="
		headers = {'Authorization': 'Bearer [YOUR_API_AUTH_TOKEN]'}
		headers = {'Content-Type': 'application/x-www-form-urlencoded'}

		response = requests.request("POST", url, data=payload, headers=headers)

	print(response.text)
```

{% endtab %}

{% tab title="Node" %}

```javascript
 var qs = require("querystring");
	var http = require("http");

	var options = {
		"method": "POST",
		"hostname": [
			"app",
			"acquire",
			"io"
		],
		"path": [
		"analytics",
		"general",
		"chat-tag"
		],
		"headers": {
			"Authorization": "Bearer [YOUR_API_AUTH_TOKEN]",
			"Content-Type": "application/x-www-form-urlencoded"
		}
	};

	var req = http.request(options, function (res) {
	var chunks = [];

	res.on("data", function (chunk) {
		chunks.push(chunk);
	});

	res.on("end", function () {
		var body = Buffer.concat(chunks);
		console.log(body.toString());
	});
	});

	req.write(qs.stringify({ timezone: 'Europe/London',
		date_start: '2018-05-23 00:00:00',
		date_end: '2018-07-18 23:59:59',
		filter_type: undefined }));
	req.end();
```

{% endtab %}
{% endtabs %}