Co browsing

Acquire live chat dashboard gives your team leader an overview of agent activity at any given time.

Co browsing

Parameter	Value
Path	https://app.acquire.io/api/analytics/general/co-browse
Method	POST
Authorization	Bearer [YOUR_API_AUTH_TOKEN]
Content-type	application/x-www-form-urlencoded

Body

Parameter	Value
timezone	Europe/London
date_start	2018-08-25 00:00:00
date_end	2018-09-3 23:59:59
filter_type	today

Response JSON

{
    "success": true,
    "error": null,
    "data": {
        "chat_date": [
            "12 AM",
            "01 AM",
            "02 AM",
            "03 AM",
            "04 AM",
            "05 AM",
            "06 AM",
            "07 AM",
            "08 AM",
            "09 AM",
            "10 AM",
            "11 AM",
            "12 PM",
            "01 PM",
            "02 PM",
            "03 PM",
            "04 PM",
            "05 PM",
            "06 PM",
            "07 PM",
            "08 PM",
            "09 PM",
            "10 PM",
            "11 PM"
        ],
        "total_session": [
            0,
            0,
            1,
            0,
            0,
            0,
            1,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
        ],
        "page_visited": [
            0,
            0,
            1,
            0,
            0,
            0,
            1,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
        ],
        "average_time": [
            0,
            0,
            10.41,
            0,
            0,
            0,
            0.51,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
        ],
        "total_time": [
            0,
            0,
            641,
            0,
            0,
            0,
            51,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
        ]
    }
}