Client Requirements
Web browser support for the Acquire app:
Chrome (Latest version*)
Firefox (Latest version*)
Safari 10 and later
Internet Explorer 11.0+
Microsoft Edge
Web browser support for the Acquire Messenger:
Chrome (Latest version*)
Firefox (Latest version*)
Safari 8 and later
Internet Explorer 11.0+
Microsoft Edge
Important: We don't support web sockets on older versions of Internet Explorer.
Acquire Conversations for iOS: Requires iOS 10.0 or later.
Acquire Messenger for iOS: Requires iOS 8.0 or later.
Acquire Conversations for Android: Requires Android API 21 (5.0) or later.
Acquire Messenger for Android: Requires Android API 15 (4.0.3) or later.
we only support the latest versions of Chrome and Firefox.
Network Requirements:
Ports 443,80
Protocols: HTTP, HTTPS, WebSocket
if you want to enable video call, voice call, and screen sharing then add following firewall rules :
Port: 443 and 80 on TCP and UDP turn.acquire.io
if you have enabled recording in your account then must allow following firewall rules :
Port 80 and 443 for rcdn.acquire.io
(Must be FQDN-based whitelisting not IP based)
TLS/SSL Best Practices:
We will update our TLS/SSL configuration from time to time and consider best practices / recommendations on a case by case basis. We err on the side of ensuring that communicating with Acquire is always secure, and so our TLS/SSL configuration may result in older or manually configured clients not being able to talk to Acquire. We announce TLS/SSL configuration changes as a "Product Update" in the Acquire application and for additional information about our TLS/SSL configuration please see our security page.
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