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    • Cobrowse
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      • Dialog Flow V1 Chat-Bot
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  • Client Requirements
  • Network Requirements:
  • TLS/SSL Best Practices:
  1. Acquire
  2. Acquire Build Requirement

Requirement For Acquire

Client Requirements

Web browser support for the Acquire app:

  • Chrome (Latest version*)

  • Firefox (Latest version*)

  • Safari 10 and later

  • Internet Explorer 11.0+

  • Microsoft Edge

Web browser support for the Acquire Messenger:

  • Chrome (Latest version*)

  • Firefox (Latest version*)

  • Safari 8 and later

  • Internet Explorer 11.0+

  • Microsoft Edge

Important: We don't support web sockets on older versions of Internet Explorer.

  • Acquire Conversations for iOS: Requires iOS 10.0 or later.

  • Acquire Messenger for iOS: Requires iOS 8.0 or later.

  • Acquire Conversations for Android: Requires Android API 21 (5.0) or later.

  • Acquire Messenger for Android: Requires Android API 15 (4.0.3) or later.

we only support the latest versions of Chrome and Firefox.

Network Requirements:

  • Ports 443,80

  • Protocols: HTTP, HTTPS, WebSocket

if you want to enable video call, voice call, and screen sharing then add following firewall rules :

Port: 443 and 80 on TCP and UDP turn.acquire.io

if you have enabled recording in your account then must allow following firewall rules :

Port 80 and 443 for rcdn.acquire.io

(Must be FQDN-based whitelisting not IP based)

TLS/SSL Best Practices:

We will update our TLS/SSL configuration from time to time and consider best practices / recommendations on a case by case basis. We err on the side of ensuring that communicating with Acquire is always secure, and so our TLS/SSL configuration may result in older or manually configured clients not being able to talk to Acquire. We announce TLS/SSL configuration changes as a "Product Update" in the Acquire application and for additional information about our TLS/SSL configuration please see our security page.

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Last updated 5 years ago

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