Knowledge Base Get Article API in you get a single article details using article_id and account_id
Parameter
Type
Path
https://app.acquire.io/chatbot/api/get-article
Method
POST
Content-type
application/x-www-form-urlencoded
Body(urlencoded)
Parameter
Type
account_id
[YOUR_ACCOUNT_ID]
article_id / url_slug
[ARTICLE_ID] / [ARTICLE_SLUG]
Response JSON Format
{"success": true,"error": null,"data": {"article_id": [ARTICLE_ID],"desc_id":695,"question":"General setting","answer":"<p>Here under the general settings, you could explore your way with how chat widget behaves :</p> <h6><strong>Chat Routing</strong></h6> <p>Here chat routing is working under the “Assigned” mode, so it will assign the incoming chat to the specific agent automatically.</p> <p><imgsrc=\"https://media.acquire.io/knowledgebase/kb-img-15247182689431.png\" class=\"fr-fic fr-dii\"></p> <p>This couldalsobechangedto Broadcast, herethechatwillbebroadcastedtonumberofagentsfixedandifnooneisabletoanswerthechatforspecificamountof time, itwillbebroadcastedtonextslotofavailable agents.</p>","chatbot_category_id": "28","account_id": 15,"uid": "[YOUR_ACCOUNT_ID]","category": [ {"id": 28,"title": "Settings " } ] }}