> For the complete documentation index, see [llms.txt](https://developer.acquire.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup/get-article.md).

# Get Article

**Knowledge Base Get Article**

Knowledge Base Get Article API in you get a single article details using article\_id and account\_id

| Parameter          | Type                                             |
| ------------------ | ------------------------------------------------ |
| **`Path`**         | <https://app.acquire.io/chatbot/api/get-article> |
| **`Method`**       | POST                                             |
| **`Content-type`** | application/x-www-form-urlencoded                |

#### &#x20;**Body(urlencoded)**

| Parameter                   | Type                              |
| --------------------------- | --------------------------------- |
| **`account_id`**            | \[YOUR\_ACCOUNT\_ID]              |
| **`article_id / url_slug`** | \[ARTICLE\_ID] / \[ARTICLE\_SLUG] |

#### &#x20;**Response JSON Format**

```javascript
{
    "success": true,
    "error": null,
    "data": {
        "article_id": [ARTICLE_ID],
        "desc_id": 695,
        "question": "General setting",
        "answer": "<p>Here under the general settings, you could explore your way with how chat widget behaves :</p>
					<h6><strong>Chat Routing</strong></h6>
					<p>Here chat routing is working under the “Assigned” mode, so it will assign the incoming chat to the specific agent automatically.</p>
					<p><img src=\"https://media.acquire.io/knowledgebase/kb-img-15247182689431.png\" class=\"fr-fic fr-dii\"></p>
					<p>This could also be changed to Broadcast, here the chat will be broadcasted to number of agents fixed and if no one is able 
					to answer the chat for specific amount of time, it will be broadcasted to next slot of available agents.</p>",
        "chatbot_category_id": "28",
        "account_id": 15,
        "uid": "[YOUR_ACCOUNT_ID]",
        "category": [
            {
                "id": 28,
                "title": "Settings "
            }
        ]
    }
}

```


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://developer.acquire.io/master/knowledge-base-apis/help-docs-setup/get-article.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.