# On Chat Close

On chat close, you want to know the chat duration and wait time for chat, which you can use to estimate the chat seats you needed with changing demands to your business to serve your customer better and more quickly.

This trigger will send this data to your server as JSON.

**Example Webhook**

```javascript
{
	"id":"104111",
	"thread_id":"-1",
	"account_id":"10111",
	"session_id":"61111",
	"room_id":"9395a......",
	"visitor_id":"61111",
	"type":"text",
	"comments":"[]",
	"chat_notes":"{}",
	"chat_wait_time":"2",
	"chat_duration":"25",
	"status":"active",
	"translate_to":"en",
	"account_translate_language":"",
	"translate_form_show":"false",
	"date_created":"2018-07-23 05:17:40",
	"date_updated":"2018-07-23 05:17:40",
	"department_id":"",
	"past_comment":"[]",
	"past_chat":"[]",
	"translation_mode":"false",
	"users":"{
		"agent":{
			"name":"John Deo",
			"email":"johndeo@acquire.io",
			"photo":null,
			"role":"Administrator",
			"clients":{
				"agent-15111-web-1":{
					"name":"web",
					"online":true
					}
				}
			},
		"visitor":{
			"name":"David Klok",
			"email":"",
			"phone":"",
			"remarks":"",
			"meta":"_by:app",
			"fields":{},
			"tags":{},
			"custom_fields":[]
		}
	}",
	"by":"agent-15111",
	"ahead_chats":"0",
	"ahead_time":"0",
	"date_picked":"2018-07-23 05:17:42",
	"event":"CHAT_ON_CLOSE"
}
```


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developer.acquire.io/master/webhook-api/webhook-events/on-chat-close.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.