Theme Setting

Using UIAppearance

UIAppearance customizations are applied to AcquireIO SDK by default. However if there is a conflicting property, then the value in ThemeOptions key in AcquireIOConfig will take precedence.

For example: If the app uses UIAppearance to change the color of Navigation Bar title and also specifies a color for the same property in the AcquireIOConfig ThemeOptions NSDictionary, then the value in dictionary will be used. In order to use the UIAppearance value, the app must leave the corresponding entry in the ThemeOptions blank.

if you don't want to use AcquireIOConfig ThemeOptions properties to SDK the use init method attribute option to 'UseDefaultTheme' to @YES.


Head over to Theming if you want to customize your SDK integration's typeface, colors or fonts. It is done via simple key-value pairs in option dictionary.


Check this code in [[AcquireIO support] setAccount: withOptions:]; method, where withOptions parameter is an instance of AcquireIOConfig, set options dictionary in AcquireIOConfig using:

NSDictionary *options = @{};
AcquireIOConfig *config = [AcquireIOConfig config];
[config setDict:options];

//Pass `config` to- setAccount: withOptions:config

Set NSDictionary options in format of key value. Color code will be hex value of color, start from #. You can remove and leave blank for default theme effect. Sample format

NSDictionary *themeDict = [@{@"ACQUIREIO_GLOBAL": @{
                                           @"THEME_COLOR": @"#00ff00"
                             @"ACQUIREIO_NAVIGATION_BAR": @{
                                           @"BAR_TINTCOLOR"         : @"#00ff00",
                                           @"TINT_COLOR"            : @"#fae1dd"
                             @"ACQUIREIO_SYSTEM_BUTTON": @{
                                           @"BACKGROUND_COLOR": @"#ff0000",
                                           @"BUTTON_INSET_BOTTOM"   : @100,
                                           @"BUTTON_INSET_RIGHT"    : @90
                                   } mutableCopy];
    NSDictionary *options = @{
                             @"ThemeOptions": themeDict

Theme Setting

To skin your app, make sure you add AcquireIOConfig @"ThemeOptions".




Colors are specified in hexadecimal format, e.g. #FFFFFF is White. # is required before code


Font names should be specified by their family name & style. For example, CaviareDreams-Bold refers to Caviare Dreams family of bold style. See using custom fonts section for more details

Global Attributes

These attributes control the looks of in-app support over many screens.




Applies theme color to whole support SDK according to your app theme. Default theme color is #3A6


Global font face - applies to texts for sections list, Chat list, Offline form and all. Default font is system font with size according to requirement


Applies to headers on chat screen and title of pages. Default font is system bold font with size according to requirement




Use UIBarStyleBlack or UIBarStyleDefault. Default bar style is UIBarStyleDefault


The tint color to apply to the navigation bar background. This color is not made translucent by default unless you set the isTranslucent property to true. Default BAR_TINTCOLOR is #FFFFFF


The tint color is navigation title and back and other bar button items color. For more see image below. Default color is #000000

System Button Attributes

These attributes applies on default bottom right support button.




Applies to background color of button. Default theme color is THEME_COLOR


Inset button from bottom in NSNumber. default bottom inset is 0.


Inset button from right in NSNumber. default right inset is 0.

System Button Badge Attributes

These attributes applies on default bottom right support button notification badge.




Applies to background color of button badge. Default color is red


Button badge color. Default color is #ffffff.

Using Custom Fonts

Add the font to your project. Edit your app's plist file and add a key "Fonts provided by application" to it. Under the key, list out file names of all the fonts you want to use in your app and in support. If you've already listed such fonts, skip this step.

Step 2: Copy the font's full name. To do this, select the font in Finder and hit COMMAND ⌘+I (Get Info).

Step 3: Paste the font name into AcquireIOConfig @"ThemeOptions" -> @"ACQUIREIO_GLOBAL" ->FONT_NAME, wherever necessary

Step 4: Test the font and theme in simulator. If font couldn't load by SDK then it will show error —

Orientation support

By default, the iOS SDK will follow the orientation of the app.

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