Visitor

Get Visitor

Visitor Name

Get the name of the visitor.

Sample Code

<script>
window.acquire = window.acquire || [];
window.acquire.push(function(app){
app.userDetails.subscribe(function(){
alert(app.userDetails().name);
});
});
</script>

Visitor Email

Get the email address of the visitor.

Sample Code

<script>
window.acquire = window.acquire || [];
window.acquire.push(function(app){
app.userDetails.subscribe(function(){
alert(app.userDetails().email);
});
});
</script>

Visitor Phone

Get the phone number of the visitor.

Sample Code

<script>
window.acquire = window.acquire || [];
window.acquire.push(function(app){
app.userDetails.subscribe(function(){
alert(app.userDetails().phone);
});
});
</script>

Set Visitor

Set Customer Tracking

Set the visitor’s name, email address, phone number and remark. Use the script at right to update visitor details.

Step 1: Embed tracking code

Copy the sample customer tracking code under <HEAD> section of your webpage before widget code.

Step 2: Reload Webpage

Save your code and reload webpage.

Make sure you replace inside bracket words with your own code that outputs real user data for the currently logged-in user on each of your pages.

All are optional, you can pass only those value that you wanted and you can remove which details you don't have.

A convenience function to set multiple settings at once. Accepts a settings object.

Parameters userDetails key detail:

Attributes
Sample Code

Attribute

Type

Description

name

string

Visitor’s name

email

string

Visitor’s email address

phone

string

Visitor’s phone number

remark

string

Visitor’s remark

<script>
window.acquire=window.acquire||[];
acquire.push({
userDetails:{
name:'Visitor',
phone:'0000000000',
email:'visitor@site.com',
remarks:'anything remark to customer track'
},
});
</script>

Visitor Page Update

Programmatically update visitor’s web-path.

Note: Chat triggers set to run “When a visitor has loaded the chat widget” will be fired when the visitor path is changed.

Attributes
Sample Code

Attribute

Type

Description

title

string

title of page

url

string

Url for page

Optional - If not specified, the current page’s location and title will be used; if specified, the updated page url and title will be taken from the options object.

Update visitor’s path with specific page url and title:

<script>
// update visitor's path with specific page url and title
window.acquire=window.acquire||[];
acquire.push(function(app){
app.visitorPageUpdate('example title', 'http://example.com');
});
</script>

Update visitor’s path with current page’s location and title:

<script>
// update visitor's path with current page's location and title
acquireIO.visitorPageUpdate(title, url);
</script>