Last updated
Last updated
GET
https://{{account_id}}.acquire.io/api/v1/analytics/voip/calls-overview
View call metrics including number of calls and the average duration per time period.
GET
https://{{account_id}}.acquire.io/api/v1/analytics/voip/sms-metrics
See how many SMS messages your team receives and responds to as well as their average response time.
GET
https://{{account_id}}.acquire.io/api/v1/analytics/voip/call-analysis
Retrieve a list of IVR and hold time data.