Calls Overview

GET https://{{account_id}}.acquire.io/api/v1/analytics/voip/calls-overview

View call metrics including number of calls and the average duration per time period.

Query Parameters

Headers

SMS Metrics

GET https://{{account_id}}.acquire.io/api/v1/analytics/voip/sms-metrics

See how many SMS messages your team receives and responds to as well as their average response time.

Query Parameters

Headers

Call Analysis

GET https://{{account_id}}.acquire.io/api/v1/analytics/voip/call-analysis

Retrieve a list of IVR and hold time data.

Query Parameters

Headers