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2.0.0
2.0.0
  • Getting Started
  • Widget
    • Overview
    • Installation
    • Customization
      • Settings
        • Greeting
        • Greeting Introduction
        • Conversation button
        • Conversation list title
        • Launcher Text
        • Widget Appearance
      • Methods
        • Widget visibility
        • Widget window state
        • Set Customer Info
        • Get Customer info
      • Events/Callbacks
        • reloadUI
        • onChatMaximize
        • onChatMinimize
        • onChatInitiated/Started
        • onChatClosed
        • onAgentAssign
        • onAgentStateChange (Available/Unavailable)
      • Link resources
        • Share channel link
  • SDK
    • [Under Development] Overview
    • [Under Development] iOS
      • [Under Development] iOS Setup Guide
        • [Under Development] Getting Started
        • [Under Development] Integration Guide (Core)
        • [Under Development] Integration Guide (Lite)
      • [Under Development] Initialization
      • [Under Development] Theme Setting
      • [Under Development] Acquire Delegates for iOS
      • [Under Development] Widget customization
      • [Under Development] React Native
    • [Under Development] Android
      • [Under Development] Android Setup Guide
        • [Under Development] Getting Started
        • [Under Development] Integration Guide (Core)
        • [Under Development] Integration Guide (Lite)
      • [Under Development] Acquire SDK APIs
      • [Under Development] Acquire Delegates for Android
      • [Under Development] React Native
  • Webhooks
    • Introduction
    • Getting Started
    • Securing Webhook
    • Webhook Events
  • REST APIs
    • Introduction
      • Request Types, Permissions, Errors, & Limits
    • Authorization
    • Conversation
      • Cases
        • Messages
          • Retrieve a list of messages
          • Retrieve a message
          • Send a message
          • Update message
          • Delete Message
        • Case List
        • Single Case
        • Create
        • Close Case
        • Reopen Case
        • Invite Agent
      • Snooze
        • [Under Construction] Delete Snooze
        • Create Snooze
      • Notes
        • List all notes
        • Retrieve a note
        • Create
        • Add note message
        • Delete note
        • Retrieve note messages
    • Contact
      • List all contacts
      • Retrieve a contact
      • Add contact
      • Block Contact
      • Merge contact
      • Update contact
      • Delete contact
    • Company
      • List all companies
      • Retrieve a company
      • Add company
      • Update company
      • Delete company
    • Phone
      • Call in queue
      • Ringing
      • Answered
      • Call end
    • Chatbot
      • Conversational Bot
        • Groups
          • Get Default Group
          • List
          • Add
          • Delete
          • Copy
        • Question And Answer
          • List
          • Get
          • Add
          • Update
          • Delete
          • Publish
          • Bulk Action
          • Push QnA To Suggestions
          • Import QnA
      • Sequence Bot
        • Sequence List
        • Get Single Sequence
        • Add
        • Update
        • Delete
        • Bulk Action
        • Copy Existing Sequence
        • Branch
          • Get Single Branch
          • Add
          • Update
          • Delete
          • Set as Parent Branch
      • Bot resources
      • Webhooks in chatbot
    • Analytics
      • Custom Reporting
      • General Analytics
      • Chat
        • Overview
        • Tags
        • Visitor Information
          • Visitor Analytics
          • Visitor Source Overview
        • Video Analytics
      • Cobrowse
      • Chatbot
        • Sequence Bot
        • Conversational Bot
      • Knowledge Base
      • Email
      • VoIP - Call SMS
      • Agent Performance
    • [Under Construction] Custom Cards
      • Timeline-cards
        • Create Interaction Card
        • Update Interaction Card
        • List all Cards
        • Retrieve a card
        • Delete card
      • Exclusive cards
        • Create general card
        • Create app card - from other system
        • Delete card
    • Knowledge Base
      • Groups
        • Add
        • Update
        • Get
        • Get Single
        • Delete
      • Articles
        • Add Article
        • Update Article
        • Delete Article
        • Get Articles
        • Get Single Article
      • Category
        • Add Category
        • Update Category
        • Delete Category
        • Get Category
    • Settings
      • Account Settings
        • Users
          • List
          • Get Single
          • Add
          • Update
          • Delete
        • Roles
          • List
          • Get Single Role
          • Add
          • Update
          • Delete
        • Departments
          • List
          • Get
          • Add
          • Update
          • Delete
        • Custom Attributes
          • List of custom attributes
          • Get a custom Attribute
          • Add a custom attribute
          • Update a custom attribute
          • Delete a custom attribute
      • Conversation Settings
        • Shortcuts
          • List Groups
          • Get
          • Add
          • Update
          • Delete
        • Tags
          • List All Tags
          • Get Single Tag
          • Add New Tag
          • Update Tag
          • Delete Tag
        • Feedback
          • List of all feedback
          • Get single feedback
          • Add feedback
          • Update Feedback
          • Delete feedback
      • Security
        • Block Visitor
          • List
          • Get
          • Add
          • Delete
        • Audit Logs
          • Audit Log
          • Audit Log Users
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  • Acquire Bots
  • Third-party Bots
  1. REST APIs
  2. Chatbot

Bot resources

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Last updated 4 years ago

Acquire Bots

Answer visitor questions in the absence of live operators.

Source instruction guide, .

Predefined sequences to collect visitor details. Source instruction guide, .

Third-party Bots

Integrate a third-party bot to your Acquire account. Once installed, the bot will be available for use in the Trigger settings.

Explaining Bots

Intents

The Amazon Lex Bot is designed to provide life-like

conversations to users by

understanding speech.

The QnA Maker works with Natural Language

Processing to understand and answer user questions.

The Dialogflow Bot can carry on a conversation with users,

either by text or voice.

Bots created by Watson Assistant can understand natural

language and respond to requests.

You can train and customize these bots with your own data.

click here
click here
Amazon Lex Bot
Azure QnA Maker
Dialogflow Bot
IBM Watson