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Analytics
View data for the various metrics tracked in Acquire.
Acquire Analytics provides you with the necessary resources to gain a deeper understanding of agent and customer behavior on your system. These endpoints allow you to export data into JSON or CSV and import that data into other systems.
These parameters are mandatory in most analytics endpoints.
Name | Type | Description |
start_date | datetime | Date from (format: YYYY-MM-DD, eg: 2020-01-16 or YYYY-MM-DD HH:MM:SS, e.g. 2020-01-16 00:00:00) |
end_date | datetime | Date to (format: YYYY-MM-DD, eg: 2020-10-16 or YYYY-MM-DD HH:MM:SS, e.g. 2020-10-16 23:59:59) |
offset | string | This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 |
Last modified 2yr ago