[Under Development] Integration Guide (Core)
This guide describes the process of implementing AcquireIOSupport Core SDK into your iOS app We recommend using CocoaPods as the most advanced way of managing iOS project dependencies.
Our SDK is currently under review. Check back later for updates.
To connect AcquireIOSupport Core SDK to your iOS app just add it into your Podfile:
1) Create a Podfile in your project's root directory, if it doesn't exist yet
2) Add the AcquireIOSupport-Core in Podfile under your desired target:
target :YourTargetName do
3) The AcquireIOSupport SDK supports module stability and therefore all its dependencies must be built-in with the "Build Libraries for Distribution" setting enabled, however this is not currently supported in Cocoapods. Running the below command will ensure Xcode builds the dependencies with the correct settings. Once Cocoapods supports module stability, this workaround can be removed.
Add the following to the bottom of your Podfile:
post_install do |installer|
installer.pods_project.targets.each do |target|
if ['TwilioVideo', 'Socket.IO-Client-Swift', 'Starscream'].include? target.name
target.build_configurations.each do |config|
config.build_settings['BUILD_LIBRARY_FOR_DISTRIBUTION'] = 'YES'
config.build_settings['ENABLE_BITCODE'] = 'NO'
4) Run the below command to install the SDK to your project
$ pod install --repo-update
5) Open your project using the generated *.xcworkspace file.
Make sure to always open the Xcode workspace instead of the project file when building your project:
6) Make sure to disable bitcode for your project: Go to your project's settings and find the Build settings tab, check All and search for bitcode, then set it to No.
Since iOS 10, it's mandatory to add before you access privacy-sensitive data like Camera, Microphone, and so on, you must ask for the authorization, or your app will crash when you access them.
Open the file in your project named info.plist, right-click it, opening as Source Code, paste this code below to it. Or you can open info.plist as Property List by default, click the add button, Xcode will give you the suggested completions while typing Privacy - with the help of keyboard and
Remember to write your description of why you ask for this authorization, between and, or your app will be rejected by Apple:
<!-- Camera -->
<string>$(PRODUCT_NAME) use camera for video chat</string>
<!-- Microphone -->
<string>$(PRODUCT_NAME) use microphone for voice chat</string>
<!-- Photo Library -->
<string>$(PRODUCT_NAME) send photo/video to agent</string>
Also, The AcquireIOSupport SDK uses background mode Audio for when you are video/voice call to agent/visitor. If you have not enabled then background voice will not work. When the UIBackgroundModes key contains the audio value, the system’s media frameworks automatically prevent the corresponding app from being suspended when it moves to the background
To allow your AcquireIOSupport SDK to play audio in the background, Enable it using the below steps
1) Select your project file in the Navigator of Xcode. 2) From the Capabilities section, switch on the Background Modes subsection 3) Switch ON the Background Modes subsection. After background modes are listed, tick on the Audio, Airplay & picture in the picture