# Feedback

These endpoints allow you to retrieve, add and manage questions to collect feedback after a conversation.

### Attributes&#x20;

| ATTRIBUTE   | TYPE                                 | DESCRIPTION                                                                        |
| ----------- | ------------------------------------ | ---------------------------------------------------------------------------------- |
| id          | Integer                              | Specify the ID of the feedback.                                                    |
| question    | String                               | Specify the question of feedback.                                                  |
| type        | String                               | <p>Specify the type of feedback</p><p>\['Rating', 'Text', 'Radio', 'Checkbox']</p> |
| config      | JSON Array Object                    | Specify the feedback details.                                                      |
| departments | JSON Array Object (Entity Relations) | Specify the departments receiving the feedback.                                    |
| channels    | String                               | <p>Specify the feedback channels</p><p>\['Chat', 'SMS', 'Email'].</p>              |
| dateCreated | datetime                             | Specify the timestamp of the feedback.                                             |
| status      | String                               | Specify the status of the feedback.                                                |

### Permissions

To request a feedback endpoint, you will need a valid API Key with the feedback permissions enabled.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developer.acquire.io/rest-apis/settings/conversation-settings/feedback.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
