> For the complete documentation index, see [llms.txt](https://developer.acquire.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.acquire.io/rest-apis/settings/conversation-settings/feedback.md).

# Feedback

These endpoints allow you to retrieve, add and manage questions to collect feedback after a conversation.

### Attributes 

| ATTRIBUTE   | TYPE                                 | DESCRIPTION                                                                        |
| ----------- | ------------------------------------ | ---------------------------------------------------------------------------------- |
| id          | Integer                              | Specify the ID of the feedback.                                                    |
| question    | String                               | Specify the question of feedback.                                                  |
| type        | String                               | <p>Specify the type of feedback</p><p>\['Rating', 'Text', 'Radio', 'Checkbox']</p> |
| config      | JSON Array Object                    | Specify the feedback details.                                                      |
| departments | JSON Array Object (Entity Relations) | Specify the departments receiving the feedback.                                    |
| channels    | String                               | <p>Specify the feedback channels</p><p>\['Chat', 'SMS', 'Email'].</p>              |
| dateCreated | datetime                             | Specify the timestamp of the feedback.                                             |
| status      | String                               | Specify the status of the feedback.                                                |

### Permissions

To request a feedback endpoint, you will need a valid API Key with the feedback permissions enabled.