Create Snooze

Create a snooze. A snooze can be created both at the contact level and case level.

Create Snooze

POST https://{{account_id}}.acquire.io/api/v1/crm/follow-up/create

Create a snooze. The body requires the following: "contactId" and/or "caseId" "objectType" set to "case" "scheduleDate" in "YYYY-MM-DD HH:MM:SS" format.

Headers

Name	Type	Description
Authorization*	string	Bearer {{API_KEY}}

Request Body

Name	Type	Description
scheduleDate*	string	Date when the snooze elapses. YYYY-MM-DD HH:MM:SS format.
objectType*	string	"case"
caseId	integer	The case ID (not required if contactId is present)
contactId	integer	The contact ID (not required if caseId is present)

200

{
  "data": {
    "success": true,
    "message": "Snooze added successfully",
    "data": {
      "id": 3,
      "objectType": "case",
      "contactId": 53,
      "scheduleDate": "2020-05-28 12:30:00",
      "objectId": 53,
      "userId": 12,
      "message": "This is simple message",
      "users": [
        {
          "1": {
            "id": 1,
            "email": "[email protected]",
            "name": "User Name"
          }
        }
      ]
    }
  }
}

Body(raw)

{
    "caseId": null,
    "contactId": 9156872,
    "message": "",
    "objectId": 768,
    "objectType": "contact",
    "scheduleDate": "2022-04-05T13:44:12.000Z",
    "users": []
}