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2.0.0
Getting Started
Widget
Overview
Installation
Customization
SDK
[Under Development] Overview
[Under Development] iOS
[Under Development] Android
Webhooks
Introduction
Getting Started
Securing Webhook
Webhook Events
REST APIs
Introduction
Authorization
Conversation
Contact
Company
Phone
Chatbot
Analytics
Custom Reporting
General Analytics
Chat
Cobrowse
Chatbot
Knowledge Base
Email
VoIP - Call SMS
Agent Performance
[Under Construction] Custom Cards
Knowledge Base
Settings
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Agent Performance
See how your agents are doing including their average response time and rating.
get
https://{{account_id}}.acquire.io/api/v1/analytics/agent/agent-list
Agent List
get
https://{{account_id}}.acquire.io/api/v1/analytics/agent/graph-data
Agent Graph Data
get
https://{{account_id}}.acquire.io/api/v1/analytics/agent/agent-leaderboard
Agent Leaderboard
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[Under Construction] Custom Cards
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Agent Leaderboard