Question And Answer

Conversational Bots collect visitor questions and answer (QnA) them using agent or AI-created answers.

Attributes

ATTRIBUTE	TYPE	DESCRIPTION
id	Integer	Specify the ID of the QnA.
type	String	Specify if QnA is published or not.
subtype	String	Specify the source of the QnA.
language	String	Specify the language of the QnA.
answerType	String	Specify the among random, formatted or article.
actionEnabled	String	Specify if post actions should be triggered or not.
wantFeedback	String	Specify to show upvote/downvote thumbs on the visitor side.
allowRelatedQue	String	Specify if you want to show related questions.
relatedQueIds	String	Specify related questions with comma-separated.
createdBy	Integer	Specify the owner or created user.
updatedBy	Integer	Specify the updated by user id.
dateCreated	datetime	Specify the creation of the QnA date stamp.
dateUpdated	datetime	Specify the update of the QnA date stamp.
qnaMainQuestions	JSON Array Object	Specify the Questions collection
qnaMainAnswers	JSON Array Object	Specify the Answers collection.

Permissions

To request a QnA endpoint, you will need a valid API Key with conversational chatbot QnA access permissions.