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Question And Answer

Conversational Bots collect visitor questions and answer (QnA) them using agent or AI-created answers.

Attributes

ATTRIBUTE
TYPE
DESCRIPTION
id
Integer
Specify the ID of the QnA.
type
String
Specify if QnA is published or not.
subtype
String
Specify the source of the QnA.
language
String
Specify the language of the QnA.
answerType
String
Specify the among random, formatted or article.
actionEnabled
String
Specify if post actions should be triggered or not.
wantFeedback
String
Specify to show upvote/downvote thumbs on the visitor side.
allowRelatedQue
String
Specify if you want to show related questions.
relatedQueIds
String
Specify related questions with comma-separated.
createdBy
Integer
Specify the owner or created user.
updatedBy
Integer
Specify the updated by user id.
dateCreated
datetime
Specify the creation of the QnA date stamp.
dateUpdated
datetime
Specify the update of the QnA date stamp.
qnaMainQuestions
JSON Array Object
Specify the Questions collection
qnaMainAnswers
JSON Array Object
Specify the Answers collection.

Permissions

To request a QnA endpoint, you will need a valid API Key with conversational chatbot QnA access permissions.
Last modified 2yr ago