# Add feedback

## Add Feedback

<mark style="color:green;">`POST`</mark> `https://{{account_id}}.acquire.io/api/v1/crm/feedback`

Create feedback. The body requires keys of `"question"`, `"status"`, `"type"`, `"config"`, `"departments"`, and `"channels"`. <br>

#### Headers

| Name          | Type   | Description         |
| ------------- | ------ | ------------------- |
| Authorization | string | Bearer {{api\_key}} |

#### Request Body

| Name        | Type   | Description                                                                             |
| ----------- | ------ | --------------------------------------------------------------------------------------- |
| channels    | string | The channel that feedback will display on: "sms", "email", "chat"                       |
| departments | array  | Array of integers. The departments that will receive the feedback.                      |
| config      | string | The values, requirements, and error messages for the feedback                           |
| type        | string | The type of feedback question: "rating","text", "multiple\_radio", "multiple\_checkbox" |
| status      | string | "active" \| "disabled"                                                                  |
| question    | string | The question for the feedback                                                           |

{% tabs %}
{% tab title="200 " %}

```
{
  "data": {
    "question": "How satisfied are you with our products/services?",
    "status": "active",
    "type": "rating",
    "config": {
      "error_message": "Invalid Input",
      "required": true,
      "rating_type": "star",
      "limit": 1,
      "multiline": false,
      "values": [
        {
          "icon": "settings/feedback-5.svg",
          "label": "LIKE",
          "value": "5"
        }
      ]
    },
    "departments": [
      1
    ],
    "channels": [
      "chat"
    ],
    "dateCreated": "2021-03-18T07:41:18.341Z",
    "id": 37
  }
}
```

{% endtab %}
{% endtabs %}

## Body(raw)

```
{
  "question": "How satisfied are you with our products/services?",
  "status": "active",
  "type": "rating",
  "config": {
    "error_message": "Invalid Input",
    "required": true,
    "rating_type": "star",
    "limit": 1,
    "multiline": false,
    "values": [
      {
        "icon": "settings/feedback-5.svg",
        "label": "LIKE",
        "value": "5"
      }
    ]
  },
  "departments": [
    1
  ],
  "channels": [
    "chat"
  ]
}
```