Cobrowse
Retrieve data for your cobrowse sessions.
Overview
GET
https://{{account_id}}.acquire.io/api/v1/analytics/cobrowse/cobrowse
Retrieve a a list of cobrowse metrics, including sessions, durations, and visited pages.
Query Parameters
start_date
string
Date From (Date format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 00:00:00)
end_date
string
Date End (Date Format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 23:59:59)
offset
string
This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 for particular timezone. Default is +00:00
output
string
json or csv
Headers
Authorization
string
Bearer ***YOUR_API_KEY***
{
"data": {
"cobrowse": {
"data": {
"graphRow": {
"labels": [
"03 PM",
"04 PM",
"05 PM",
"06 PM",
"07 PM",
"08 PM",
"09 PM",
"10 PM",
"11 PM",
"12 AM",
"01 AM",
"02 AM",
"03 AM",
"04 AM",
"05 AM",
"06 AM",
"07 AM",
"08 AM",
"09 AM",
"10 AM",
"11 AM",
"12 PM",
"01 PM",
"02 PM"
],
"totalCobrowseSession": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"totalPageVisited": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"averageSessionTime": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
},
"summary": {
"totalCobrowseSession": {
"current": 0,
"previous": 0
},
"totalCobrowseTime": {
"current": 0,
"previous": 0
},
"averageSessionTime": {
"current": 0,
"previous": 0
},
"totalPageVisited": {
"current": 0,
"previous": 0
}
}
},
"success": true,
"output": "json"
}
}
}
Cobrowse with Chat
GET
https://{{account_id}}.acquire.io/api/v1/analytics/cobrowse/co-browse-channel-wise
Retrieve a list of session data, including average session time, for cobrowse chat sessions.
Query Parameters
output
string
json or csv
start_date
string
Date From (Date format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 00:00:00)
end_date
string
Date End (Date Format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 23:59:59)
offset
string
This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 for particular timezone. Default is +00:00
channel
string
channel | phone | email
Headers
Authorization
string
Bearer ***YOUR_API_KEY***
{
"data": {
"coBrowseChannelWise": {
"data": {
"graphRow": {
"labels": [
"03 PM",
"04 PM",
"05 PM",
"06 PM",
"07 PM",
"08 PM",
"09 PM",
"10 PM",
"11 PM",
"12 AM",
"01 AM",
"02 AM",
"03 AM",
"04 AM",
"05 AM",
"06 AM",
"07 AM",
"08 AM",
"09 AM",
"10 AM",
"11 AM",
"12 PM",
"01 PM",
"02 PM"
],
"totalSessions": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"averageSessionTime": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
],
"totalCoBrowseTime": [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
]
},
"summary": {
"totalSessions": {
"current": 0,
"previous": 0
},
"averageSessionTime": {
"current": 0,
"previous": 0
},
"totalCoBrowseTime": {
"current": 0,
"previous": 0
}
}
},
"success": true,
"output": "json"
}
}
}
Cobrowse Page Source
GET
https://{{account_id}}.acquire.io/api/v1/analytics/cobrowse/co-browse-page-source
Retrieve a list and count of the urls visited during cobrowse sessions.
Query Parameters
output
string
json or csv
start_date
string
Date From (Date format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 00:00:00)
end_date
string
Date End (Date Format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 23:59:59)
offset
string
This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 for particular timezone. Default is +00:00
Headers
Authorization
string
Bearer ***YOUR_API_KEY***
{
"data": {
"coBrowsePageSource": {
"data": {
"graphRow": {
"data": [
{
"pageUrl": "https://test1.acquire.io/simulate",
"pageVisited": 2
}
]
}
},
"success": true,
"output": "json"
}
}
}
Last updated