Cobrowse

Cobrowse Analytics
get
Overview
https://{{account_id}}.acquire.io/api/v1/analytics/cobrowse/cobrowse
A comprehensive view of all cobrowse metrics, including sessions, durations, visited pages.
Request
Response
Request
Headers
Authorization
required
string
Bearer ***YOUR_API_KEY***
Query Parameters
start_date
required
string
Date From (Date format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 00:00:00)
end_date
required
string
Date End (Date Format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 23:59:59)
offset
optional
string
This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 for particular timezone. Default is +00:00
output
optional
string
json or csv
Response
200: OK
{
  "data": {
    "cobrowse": {
      "data": {
        "graphRow": {
          "labels": [
            "03 PM",
            "04 PM",
            "05 PM",
            "06 PM",
            "07 PM",
            "08 PM",
            "09 PM",
            "10 PM",
            "11 PM",
            "12 AM",
            "01 AM",
            "02 AM",
            "03 AM",
            "04 AM",
            "05 AM",
            "06 AM",
            "07 AM",
            "08 AM",
            "09 AM",
            "10 AM",
            "11 AM",
            "12 PM",
            "01 PM",
            "02 PM"
          ],
          "totalCobrowseSession": [
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
          ],
          "totalPageVisited": [
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
          ],
          "averageSessionTime": [
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
          ]
        },
        "summary": {
          "totalCobrowseSession": {
            "current": 0,
            "previous": 0
          },
          "totalCobrowseTime": {
            "current": 0,
            "previous": 0
          },
          "averageSessionTime": {
            "current": 0,
            "previous": 0
          },
          "totalPageVisited": {
            "current": 0,
            "previous": 0
          }
        }
      },
      "success": true,
      "output": "json"
    }
  }
}
get
Cobrowse with Chat
https://{{account_id}}.acquire.io/api/v1/analytics/cobrowse/co-browse-channel-wise
Request
Response
Request
Headers
Authorization
required
string
Bearer ***YOUR_API_KEY***
Query Parameters
output
optional
string
json or csv
start_date
required
string
Date From (Date format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 00:00:00)
end_date
required
string
Date End (Date Format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 23:59:59)
offset
optional
string
This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 for particular timezone. Default is +00:00
channel
required
string
channel | phone | email
Response
200: OK
{
  "data": {
    "coBrowseChannelWise": {
      "data": {
        "graphRow": {
          "labels": [
            "03 PM",
            "04 PM",
            "05 PM",
            "06 PM",
            "07 PM",
            "08 PM",
            "09 PM",
            "10 PM",
            "11 PM",
            "12 AM",
            "01 AM",
            "02 AM",
            "03 AM",
            "04 AM",
            "05 AM",
            "06 AM",
            "07 AM",
            "08 AM",
            "09 AM",
            "10 AM",
            "11 AM",
            "12 PM",
            "01 PM",
            "02 PM"
          ],
          "totalSessions": [
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
          ],
          "averageSessionTime": [
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
          ],
          "totalCoBrowseTime": [
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0,
            0
          ]
        },
        "summary": {
          "totalSessions": {
            "current": 0,
            "previous": 0
          },
          "averageSessionTime": {
            "current": 0,
            "previous": 0
          },
          "totalCoBrowseTime": {
            "current": 0,
            "previous": 0
          }
        }
      },
      "success": true,
      "output": "json"
    }
  }
}
get
Cobrowse Page Source
https://{{account_id}}.acquire.io/api/v1/analytics/cobrowse/co-browse-page-source
Request
Response
Request
Headers
Authorization
required
string
Bearer ***YOUR_API_KEY***
Query Parameters
output
optional
string
json or csv
start_date
required
string
Date From (Date format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 00:00:00)
end_date
required
string
Date End (Date Format = YYYY-MM-DD hh:mm:ss, e.g 2021-01-01 23:59:59)
offset
optional
string
This parameter is used for the timezone value and the default timezone will be "GMT". e.g. +05:30 for particular timezone. Default is +00:00
Response
200: OK
{
  "data": {
    "coBrowsePageSource": {
      "data": {
        "graphRow": {
          "data": [
            {
              "pageUrl": "https://test1.acquire.io/simulate",
              "pageVisited": 2
            }
          ]
        }
      },
      "success": true,
      "output": "json"
    }
  }
}
Cobrowse

getOverview

getCobrowse with Chat

getCobrowse Page Source

get
Overview

get
Cobrowse with Chat

get
Cobrowse Page Source
