# Shortcuts

These endpoints allows you to manage message shortcuts and provides a faster way to type your messages. These endpoints can be used to create, retrieve, update, and delete shortcuts.

### Attributes 

| ATTRIBUTE      | TYPE              | DESCRIPTION                                                     |
| -------------- | ----------------- | --------------------------------------------------------------- |
| id             | Integer           | Specify the ID of the shortcut                                  |
| shortcut\_name | String            | Specify the name of the shortcut                                |
| message        | String            | Specify the content of the shortcut                             |
| messageJson    | JSON Array Object | <p>Specify the JSON conversion of </p><p>the actual message</p> |
| messageHtml    | String            | <p>Specify the HTML conversion of </p><p>the actual message</p> |
| department     | JSON Array        | Specify the departments that use the shortcut                   |
| groupName      | String            | Specify the group of shortcut                                   |

### Permissions

To request a message shortcuts endpoint, you will need a valid API Key with Message Shortcuts permissions enabled.