Update message

Update a message

Update

POST https://{{account_id}}.acquire.io/api/v1/crm/messenger/chat/message/{{messageId}}

Use this endpoint to modify a message in a Conversation. The messageId needs to be passed as a path parameter in the endpoint URL. messageId - the message ID. Use a webhook or GET request to find the message ID. If doing a GET request to Single Case, the message Id will be found in the object "messageSeen": { "1": 4334 } where 4334 corresponds to the messageId.

Path Parameters

Name	Type	Description
id*	integer	The message's ID

Headers

Name	Type	Description
Authorization*	string	Bearer {{API_KEY}}

Request Body

Name	Type	Description
translateLangKey	string	Within the message object. ISO language code
message*	string	Within the message object. The message you intend to send.
type*	string	Within the message object. "message"
message*	object	The message object

200

{
  "data": {
    "id": 8288,
    "channel": "chat",
    "senderId": 1,
    "senderType": "user",
    "type": "message",
    "message": "updating the sent message",
    "dateCreated": "2021-03-30T16:04:11.000Z",
    "dateUpdated": "2021-03-30T16:10:54.000Z",
    "seen": "no",
    "meta": {},
    "case": {
      "dateCreated": "2021-03-30T16:04:10.000Z",
      "dateUpdated": "2021-03-30T16:05:46.000Z",
      "id": 2069,
      "contactId": 597759,
      "closedBy": null,
      "visitId": 1379,
      "title": "#597759 has just started a chat",
      "description": "Hey added from the api",
      "channel": "chat",
      "status": "active",
      "closingState": "handled",
      "dateQueue": "2021-03-30T16:04:10.000Z",
      "datePending": "2021-03-30T16:04:10.000Z",
      "dateActive": "2021-03-30T16:04:10.000Z",
      "dateClosed": null,
      "queueId": null,
      "queueOrder": null,
      "meta": {},
      "parentId": 1875,
      "userId": null,
      "waitTime": 0,
      "threadId": 1875
    },
    "sender": {
      "roles": [],
      "id": 1,
      "name": "David Guetta",
      "firstName": "David Guetta",
      "lastName": "",
      "photo": "",
      "email": "[e-mail]",
      "clientId": "",
      "parentId": 0,
      "type": "user",
      "accessLevel": null
    },
    "caseId": 2069,
    "threadId": 1875
  }
}

Body(raw)

{
  "channel": "chat",
  "message": {
    "type": "message",
    "message": "Hey added from the api",
    "translateLangKey": "en"
  },
  "caseId": 9
}