[Under Construction] Custom Cards
Custom cards can be defined as a custom element. We offer tons of system cards along with custom Acquire UI.
Custom cards allow data to display from other systems. Acquire cards appear within the middle and right-hand positions of the dashboard. Using this feature, custom apps can create a card to display data on the contact profile. Acquire has two types of cards: app-custom-cards and manual-cards. Once the card is configured correctly, your external system information will appear in the Acquire Agent's dashboard.
Timeline-cards (Middle of agent dashboard)
Exclusive-cards (Right-side of agent dashboard)
See the Acquire card documentation for more details and setting up cards.
CARD JSON OBJECT SCHEMA:
Key
Type
description
type
string
block - action - tab - The tab renders a card on the right side of the dashboard as part of the app. script_tags - style -
display_scope
string
home - contact_action - case_action - message_action - picker - main (for other) -
config
json
The config object is described in the table below.
submit_sheet_url
json
Success
area
enum
backend - frontend -
CARD CONFIG JSON SCHEMA:
Key
Type
description
event
json
desc goes here
canvas
json
label - canvas - action_key - action_type - iconImageUrl -
action_key
string
desc goes here
action_type
string
desc goes here
iconImageUrl
string
desc goes here
appInfo
json
Success
availability
json
Success
can_edit
bool
desc goes here
can_initialize
bool
desc goes here
can_submit
bool
desc goes here
can_submit_sheet
bool
desc goes here
can_configure
bool
desc goes here
can_options
bool
desc goes here
order
test
test
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