Custom Cards
Custom card can be defined as a custom element. We offer tons of system cards along with custom Acquire UI. You can create and utilization your custom card.
Custom cards allow data display of other systems to be shown within the unified view of the Acquire. Acquire cards appear within the middle and right-hand positions of the dashboard. Using this feature, custom apps can create a card to display data info on contact. Acquire has 2 types of cards app-custom-cards and manual-cards. Once the Acquire card is configured correctly, your external system information will appear in the Acquire Agent's dashboard.
See the Acquire card documentation for more details and setting up cards.

CARD JSON OBJECT SCHEMA:

Key
Type
description
type
string
block - action - tab - The tab renders a card on the right side of the dashboard as part of the app. script_tags - style -
display_scope
string
home - contact_action - case_action - message_action - picker - main (for other) -
config
json
The config object is described in the table below.
submit_sheet_url
json
Success
area
enum
backend - frontend -

CARD CONFIG JSON SCHEMA:

Key
Type
description
event
json
desc goes here
canvas
json
label - canvas - action_key - action_type - iconImageUrl -
action_key
string
desc goes here
action_type
string
desc goes here
iconImageUrl
string
desc goes here
appInfo
json
Success
availability
json
Success
can_edit
bool
desc goes here
can_initialize
bool
desc goes here
can_submit
bool
desc goes here
can_submit_sheet
bool
desc goes here
can_configure
bool
desc goes here
can_options
bool
desc goes here
order
test
test
Last modified 9mo ago