Custom Cards

Custom card can be defined as a custom element. We offer tons of system cards along with custom Acquire UI. You can create and utilization your custom card.

Custom cards allow data display of other systems to be shown within the unified view of the Acquire. Acquire cards appear within the middle and right-hand positions of the dashboard. Using this feature, custom apps can create a card to display data info on contact. Acquire has 2 types of cards app-custom-cards and manual-cards. Once the Acquire card is configured correctly, your external system information will appear in the Acquire Agent's dashboard.

See the Acquire card documentation for more details and setting up cards.

CARD JSON OBJECT SCHEMA:

Key

Type

description

type

string

block - action - tab - The tab renders a card on the right side of the dashboard as part of the app. script_tags - style -

display_scope

string

home - contact_action - case_action - message_action - picker - main (for other) -

config

json

The config object is described in the table below.

submit_sheet_url

json

Success

area

enum

backend - frontend -

CARD CONFIG JSON SCHEMA:

Key

Type

description

event

json

desc goes here

canvas

json

label - canvas - action_key - action_type - iconImageUrl -

action_key

string

desc goes here

action_type

string

desc goes here

iconImageUrl

string

desc goes here

appInfo

json

Success

availability

json

Success

can_edit

bool

desc goes here

can_initialize

bool

desc goes here

can_submit

bool

desc goes here

can_submit_sheet

bool

desc goes here

can_configure

bool

desc goes here

can_options

bool

desc goes here

order

test

test