Case List
Retrieve a list of cases
Get case list
GET
https://{{account_id}}.acquire.io/api/v1/crm/objects/case
Retrieve a list of cases.
Query Parameters
Headers
{
"data": {
"page": 0,
"offset": 0,
"limit": 2,
"count": 72,
"data": [
{
"id": 1,
"channel": "chat",
"contact": {
"dateCreated": "2020-08-11T07:25:59.000Z",
"dateUpdated": "2020-08-11T07:27:14.000Z",
"id": 1,
"clientType": "web",
"clientName": "Chrome",
"clientVersion": "84.0",
"clientOsName": "Windows",
"clientOsVersion": "10",
"clientDeviceType": null,
"clientDeviceVendor": null,
"clientDeviceModel": null,
"clientDetails": {
"ua": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36",
"engine": {
"name": "Blink",
"version": "84.0.4147.105"
},
"network": {
"type": "3g",
"speed": "2.52"
}
},
"archive": "no",
"companyId": 1
},
"threadId": 1
},
{
"id": 2,
"channel": "chat",
"contact": {
"dateCreated": "2020-08-11T07:25:59.000Z",
"dateUpdated": "2020-08-11T07:27:14.000Z",
"id": 1,
"clientType": "web",
"clientName": "Chrome",
"clientVersion": "84.0",
"clientOsName": "Windows",
"clientOsVersion": "10",
"clientDeviceType": null,
"clientDeviceVendor": null,
"clientDeviceModel": null,
"clientDetails": {
"ua": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36",
"engine": {
"name": "Blink",
"version": "84.0.4147.105"
},
"network": {
"type": "3g",
"speed": "2.52"
}
},
"archive": "no",
"companyId": 1
},
"threadId": 2
}
]
}
}
Get case list by date
GET
https://{{account_id}}.acquire.io/api/v1/crm/objects/case?where={{dateSelector}}|{{gt or lt}}|{{unix}}
Retrieve a list of cases by date. Dates must be converted into their unix timestamp.
Query Parameters
Headers
{
"data": {
"page": 0,
"offset": 0,
"limit": 20,
"count": 281,
"data": [
{
"dateCreated": "2021-05-17T19:50:40.000Z",
"dateUpdated": "2021-05-26T22:01:30.000Z",
"id": 1,
"contactId": 1,
"closedBy": 1,
"visitId": 1,
"messageSeen": null,
"title": "this is test chat",
"description": "The thread has been closed by {username}.",
"channel": "chat",
"status": "closed",
"closingState": "handled",
"dateQueue": "2021-05-17T19:50:40.000Z",
"datePending": "2021-05-17T19:50:40.000Z",
"dateActive": "2021-05-17T19:50:40.000Z",
"dateClosed": "2021-05-26T22:01:30.000Z",
"queueId": null,
"queueOrder": null,
"meta": {},
"parentId": null,
"userId": null,
"waitTime": 0,
"threadId": 1
}
[...]
}
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