On Chat Accept

Last updated 5 months ago

On chat accept, you want to get chat status, chat wait time, and visitor details which you can use to keep a repository of chat at your server.

This trigger send JSON data to your web server, as show following.

Example Webhook

{
"id":"32654",
"status":"active",
"chat_wait_time":"null",
"user":{
"id":"agent-12345",
"status":"active",
"type":"agent",
"virtual":false,
"owner":true,
"photo":null,
"state":"online",
"id_real":15416,
"name":"John Deo"
},
"event":"CHAT_ON_ACCEPT"
}

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