Users

Retrieve and manipulate details for users (also known as agents).

These endpoints can be used to retrieve, create, update, and delete account users and their details.

Attributes

ATTRIBUTE	TYPE	DESCRIPTION
count	Integer	Represents the number of records exists
data	JSON object	Information about the user which contains the details as firstname, lastname,id,type,status, name,email,phone,photo,language
roles	JSON Array Object	Specify the User roles which has the properties id,rolename, permissions,permissionType
departments	JSON Array Object	Specify the departments to which the User belongs to and the department properties

Permissions

To request this endpoint you will need a valid API Key with the account access permissions enabled.

Relations between Users and other entities

A user can be a part of many departments and have multiple roles.